Conditions of Contract

Working Hours
The customer shall give access within Universal Plumbing & Heating usual working hours, in the event if this is not being given and overtime being worked at the customers request, the extra cost will be chargeable in addition to the estimated / quoted price.

Programme of work
Every effort will be made to meet the requirements of the customer but no guarantee can be given of the date of commencement or the completion of the work. Universal Plumbing & Heating accepts no responsibility for any delay in the execution of the work or damage or inconvenience caused, due to labour disputes, fire accident, non-delivery or shortage of materials or other causes beyond Universal Plumbing & Heating control.

Making good etc
Whilst every care will be taken by Universal Plumbing & Heating it accepts no responsibility for any damage to plaster work decorations, flooring, etc. necessary consequent upon the execution of the work unless specifically provided for in this quotation. Cuts or holes made to allow for equipment will be made good but not permanently finished or decorated. Floorboards will be replaced but special flooring will not be permanently re-fixed.

Water Heating
Quotations for water heating installations are based on the assumption that the existing plumbing systems is in a satisfactory condition. No responsibility is accepted for defects arising in water tanks, pipes, etc., during or subsequent to installation work by Universal Plumbing & Heating.

Wayleaves
The Customer shall be responsible for obtaining and retaining any necessary consent, easements or wayleaves and for any reinstatement of disturbed distributing lines which are within the Customer’s own property or on privately owned property over which the Customer has rights of access or a tenancy.

Licences
The Customer shall obtain any licence, permit of other authority necessary for the execution of the work.

Guarantee
Subject as mentioned below Universal Plumbing & Heating guarantees all equipment installation and apparatus supplied and fixed for a period of
12 months from the date of completion of the work and undertakes or repair or replace the same at its option in the event of them becoming defective and/ or to remedy any defects which are found to be due to faulty workmanship within the period, free of cost, unless otherwise specified in this quotation.

Universal Plumbing & Heating guarantee does not cover drains, nor defects due to fair wear and tear, the replacement of lamps or fuses, or any causes beyond the control of Universal Plumbing & Heating. If any repairs, alterations or additions to the equipment, and / or apparatus or installation by any person who has not been specifically authorised by Universal Plumbing & Heating guarantee shall be null and void.

Fluctuations
Invoices are strictly net and quoted price will be adjusted to meet any price variations in labour or materials occurring after the date of quotation.

Terms of Payment
Payment shall become due on demand unless otherwise agreed. Failure to pay will incur an interest charge of 3% per month. Progress payments (if applied) are not less than fortnightly intervals, for the total value of the work done and/ or material delivered to site or to Universal Plumbing & Heating shall be made within fourteen days of the application.

In the event of a progress payment not being made in full within the time above mentioned,
Universal Plumbing & Heating shall have the right to stop all work forthwith and shall, at its option, be entitled to treat the Contract as having been repudiated by the customer and to charge the Customer for work done and materials supplied on a quantum merits basis, without prejudice to Universal Plumbing & Heating is right to claim damages for breach of Contract for any loss incurred in respect of plant and materials purchased or prepared for the work, but should Universal Plumbing & Heating elect to resume work upon such payment being made, the expense incurred by such stoppage and subsequent resumption of work shall be chargeable to the customer in addition to the quoted price. The non-completion of the building as a whole or of the work of any work of any other trade shall not affect or delay any payment due. Universal Plumbing & Heating retain a lien upon all materials plant and machinery, even through installer or delivered on site, for the whole of any unpaid balance due to Universal Plumbing & Heating.

Extra Cost
In the event of suspension or cancellation of work at the request of the customer, or lack of instructions or delay on site, caused by matters beyond the control of Universal Plumbing & Heating, any extra expenses thereby incurred shall be chargeable to the Customer. If overtime is worked or alterations are made at the request of the Customer, the extra cost incurred including a reasonable addition for administration expenses and overhead charges will be met by the customer.

Provisional Sums, Variations and Additions to contract
Where the quotation includes a Provisional Sum for meeting the cost of provisional or Specialists work to be done or materials or apparatus to be supplied, such sums shall be expended or used either wholly or in part, at the discretion of the Customer and entirely as he may desire Charges for work carried out by Universal Plumbing & Heating included in Provisional Sums and charges for Additions and Variations to the Contract shall, in the absence of supplementary estimates, be invoiced at standard day work rates for Contract Additions in accordance with the Quotation or as otherwise agreed beforehand.

Positions Of Fittings etc
Positions of all fixtures and fittings etc if not provided for in the quotation / estimate or an associated drawing are to be determined before any work is commenced and any change required therein shall be notified by the customer to Universal Plumbing & Heating, in writing, in sufficient time not to impede the progress of the work. And extra work necessary to meet such changes will be chargeable to the customer in addition to the quoted price.

Tests
The installation work will be tested during progress and upon completion for natural gas and water tightness. Such tests comply with current legislation. Any other tests will be charged for, as an extra to the quoted price unless such tests are definitely specified and included in the quotation.

Consequential Loss or Damage
Universal Plumbing & Heating shall not be responsible for any consequential damage or loss arising out of the performance of the contract, other than by the negligence of Universal Plumbing & Heating or it’s employees or agents.

Damage in Transit
Where the price quoted includes delivery, Universal Plumbing & Heating will repair or replace, free of charge, goods damaged in transit, provided the carriers and ourselves receive notification of such damage within two days of delivery and that such notification is confirmed in writing within five days, but not otherwise.

Scope of Condition of Contract
These conditions of contract will apply in full to all quotations and work carried out (and) or apparatus or equipment supplied by Universal Plumbing & Heating under such quotations / estimates except where specifically agreed in writing to the contrary.